Active listening

  • Autor: 
    Betty Aggeletaki
  • Categoria: 
  • Nível de empoderamento: 
    Self assertion, self-awareness and decisions
Resumo da atividade: 
the objective of this activity is to let participants to understand the role of active listening during communication process and practice active listening skills through accurate paraphrasing, empathy and appropriate non-verbal cues

Descrição da atividade: 

Trainer explains the importance of listening in communication process. Then then participants split in group of three person one is a speaker, the second person is the listener and the third person is the observer.
The Speaker talks about a personal experience that he/she had at school or in his/her personal life.
Listeners will practice active listening using paraphrasing, empathy and non-verbal cues.
The Observer will take notes on the skills that the listener uses and will provide constructive feedback.
In every group all members will play every role.

Descrição metodológica: 
•Active discussion-role play
Indicadores de avaliação: 
Active learning: participants have learned how to imporve their communication skills.
Recursos necessários: 
Attached file, cards with roles

Files needed for the implementation of the activity